there are different situations and different emotions we show because of our individual differences. Some people are easily get mad and angry and speak out through shouting out loud. Somebody prefers to be silent and keep to themselves the bitterness as a result of previous arguments.

When you shout you release your emotions but such may damage relationship or organization. It is true that our hearts distance a lot and therefore does not hear and comprehend the message one must convey. That's why we tend to shout louder... and angrier..

Why not trying to be calm and sit down. Then be quiet and be calm, until you hear each other again...in such way our hearts tend to be closer and closer to understand,