Dear Mr Dalgleish
Thanks for your response....
I tried in the past to make a complaint to your regular number. It just doesn't work. They say they will pass it on - nothing happens. Certainly no-one gets back to you. This needs to be addressed as a couple of female friends have had serious issues with drivers.

However, the last time I booked a taxi the service was excellent. Good Luck with your new plans.
Thank you for taking the time to read and respond.
Oryx