Doha Bank is very unprofessional!!! One incident was when my dad swiped his card and he got charged for it! He received an SMS saying his account was debited.. good thing the next day when he went to the bank they said the amount was not deducted from his account.. well, okay.
Second incident it had to happen to me!! I went to buy something in Landmark and the cashier told me that she can't seem to use my ATM card. It kept saying "Call Center"! I was wondering what the hell is happening, I just withdrew a couple of hundred bucks and after 10 minutes my card is playing a trick on me? The lady swipes my card 3x and still nothing.. so I pay with cash. After 10 mins, I receive 3 sms from Dohabank saying that 1) My account has been debited 2) My account has been CREDITED and then 3) My account has been debited at a 1 store transaction!!! So, now I am dealing with this horse kak and the funny thing is they told me it will take 2-3 weeks to get my QR 200 back!! Hahah!! They are driving me insane!! I just want my money back and to be free of this banking stress! Is that so simple?? Why does Dohabank offer such services they can't seem to live up to??
By the way, I was on QNB before then when I transferred to a different company, I figured to try Dohabank.. and so far, it's a bad decision. They give you KAK service!!! QNB is far better than Dohabank. FAR!!
If you are just opening a bank account, mind you DohaBank is not the bank for you!! They are a bunch of unexperienced banking people that will even provide hassle for you when you least need it!! Convenience banking?? Haha. That's a dream hey.
Doha Bank is very unprofessional!!! One incident was when my dad swiped his card and he got charged for it! He received an SMS saying his account was debited.. good thing the next day when he went to the bank they said the amount was not deducted from his account.. well, okay.
Second incident it had to happen to me!! I went to buy something in Landmark and the cashier told me that she can't seem to use my ATM card. It kept saying "Call Center"! I was wondering what the hell is happening, I just withdrew a couple of hundred bucks and after 10 minutes my card is playing a trick on me? The lady swipes my card 3x and still nothing.. so I pay with cash. After 10 mins, I receive 3 sms from Dohabank saying that 1) My account has been debited 2) My account has been CREDITED and then 3) My account has been debited at a 1 store transaction!!! So, now I am dealing with this horse kak and the funny thing is they told me it will take 2-3 weeks to get my QR 200 back!! Hahah!! They are driving me insane!! I just want my money back and to be free of this banking stress! Is that so simple?? Why does Dohabank offer such services they can't seem to live up to??
By the way, I was on QNB before then when I transferred to a different company, I figured to try Dohabank.. and so far, it's a bad decision. They give you KAK service!!! QNB is far better than Dohabank. FAR!!
If you are just opening a bank account, mind you DohaBank is not the bank for you!! They are a bunch of unexperienced banking people that will even provide hassle for you when you least need it!! Convenience banking?? Haha. That's a dream hey.