Yes, Its True. Its the worst telephone company in the world.

I also had a very bitter experience with them.

First, they overcharge the calls,
Second, their calls get dropped and we are charged.
Third, Unknown numbers are charged to our numbers. I came to know that, there were several unknown numbers charged to my account only when I asked them to email me the usage history. When enquired, they say the information provided by them is correct.

Finally, to my great surprise, the usage history shows the amount charged to my account more than the amount recharged by me.

They are still investigating how can a user get charged more than the available balance and still the information provided by them is Authentic!!!!!!!!!