The problem with Qtel is their priority has been Profits over customer satisfaction. Ever since Vodafone came they have come up with offers which were unheard of . Be it the nojoom , shahry packs etc. So old customers are of no concern to Qtel, coz they know out desperateness to keep up with the world we will stick to them. So until unless they have a competitor in the Adsl Segment we have to bear them .