CURRICULUM VITAE Naveed Anju m M..A From Naveed Anjum M.A Email: [email protected] Mob: +97450443917 With GCC Experiences-Oman/KSA/Qatar Personal Strength : • Self Driven with high values • Self Motivated • Confident • Excellent Communication Skill & Interpersonal Skill • Ability to work under Pressure/Crisis. • Managerial skills, Leadership Sales Supervisor, Doha, United Mineral Water (1st May’15- Till Date) Responsibilities: • Managing entire Market of Qatar. • Managing a team of 10 Salesman and Assistant. • Planning the Route plan as per the Route line per Salesman. • Aligned with stocks level of every load per Salesman & execution through the team with new Offers. Identifying the requirement & managing Route Plans for the product for the Salesman. • Managing & Monitoring the Customers requirement and Market Update. • Managing Field Force MIS Executive for time to time reporting as per the requirement. • Conducting regular weekly & monthly meet with sales team. • Holding a Key role as a bridge between the Sales Team & Customer. • Creating a new Customer by visiting on Daily basis t o market. • Delivering the Online Orders Thru Face book. Achievement: Achieved highest sales for the week Achieved Quarterly Targets Trained Sales Team Sales Manager, Karnataka, Microsoft Nokia India Ltd-TMI (1st Jan’12- Feb’15.) Responsibilities: • Managing entire key retail business of Karnataka. • Managing A team of 220 Sales Promoter & 10 FF ASM's & 4 Route Trainer. • Planning & assigning Sales Promoter Monthly tertiary target aligning with total secondary plan. • Overall control on all new recruitment process in the Field Force System. • Designing & execution through the team of new Schemes & contest for the Field Force. Identifying the requirement & managing Route Trainer's for the product & soft skill training of promoter. • Managing & Monitoring the Promoter agency for timely promoter salary & incentive Claim processing & submitting. • Managing Field Force MIS Executive for time to time reporting as per the requirement. • Conducting regular weekly & monthly review with FF ASM's & sales team. • Holding a Key role as a bridge between the RDS & Field Force. Recognition: Awarded Best Team leader For South in March 2008 Awarded Best Team In south For Activations in 2009/2010 Awarded for the Highest Smart phone growth for India in August 2012 &13 Awarded for Highest Growth in Lumia in Jan’15 Worked for Nokia(Randstad) as FFASM in charge of Mysore Territory (Since Sep 07 till 31st Dec 2011) later was promoted as FFHEAD for karnataka Scope of work: Sales & Team management: • Managing & monitoring the performance of team members to ensure efficiency in process operations and optimum performance to accomplishing preset business targets of individual & group. • Recruiting, Imparting training the new associates in the organization. • Motivating the team by launching contests, incentives and promotional schemes. • Training, developing and mentoring promoters by developing new training tools to increase conversion ratios and achieve sales growth. Marketing/ Business Development: • Develop marketing plans to build consumer preference and drive sales volumes. • Identify and develop new streams for revenue growth and maintaining relationships with customers to achieve repeat/ referral business. • Analyze & review the market response/ requirements and communicating the same to the marketing teams for coming up new applications. • Conduct competitor analysis by keeping abreast of market trends and competitor moves to achieve market share metrics. Planning & Process Management: • Supervising customer service operations for rendering and achieving quality services; providing first line customer service by providing committed time service. Channel & Distribution Management: • Identifying the new outlets & tying up with the same for the specific business set by the organization. • Explore unrepresented areas and appointing outlets and distributors to ensure product penetration and awareness. • Identify under performing distributors and initiating necessary & alternative steps to counter the issues. Achievements: • Developed the market share for Nokia in Mysore, • Have achieved targets on all counts consistently; with revenue coming from various market segments across the country. • Was awarded as the best FFASM for Bangalore. • Won IPL Contest by Team for South Region • Awarded Top Performance Team for Bangalore Region • Awarded with Best Team of the year of South for 2008 • Awarded Highest Value Achiever for the year 2009 and 2010. July-2006 TO Aug-07: Sales Manager TVS SONA MOTORS MYSORE Scope of Work • TVS SONA MOTORS is the main dealer in mysore district for TVS Wheelers. Profile: Job responsibilities include all sales related jobs: • Daily Customer interaction, • Sales, • Cash handling, • vendor interaction, Local purchase • Maintaining minimum & maximum level of order • Invoicing & final settlement of invoices. • Physical inventory, inspection • Reporting and touch in with managing director. Oct 2005 to June 06 Khartoum, Sudan Purchase & Sales Manager M/s Golden Arrow Enterprises Sudan Scope of Work • Golden Arrow Enterprises is the leading company in Sudan for Toyota & Yamaha parts,sales and service. Profile: Job responsibilities include all sales related jobs: • Customer interaction, Inventory management. • Cash management, Supplier interaction. • Maintaining minimum & maximum level of order • Invoicing & final settlement of invoices. • To train Sales Executives for Sales and to make placing orders and receiving the deliveries, according to the company procedure… • Responsible for achieving the Sales targets in the Outlets. • Carrying out promotional activities inline with the guide ness from the Sales and Marketing department. • Reporting to Managing director and general manager for updates . March 2002 – June 2005 Muscat, OMAN Area Sales Manager M/s Talal Al Zawawi Enterprises Sultanate of Oman Scope of Work • Talal-Al-Zawawi Enterprises is single largest having convenient stores in Sultanate of Oman, and well known retail division of Zawawi Group. Joined the company as Store asst in March 2002 and was promoted as Manager in May 2002. And was instrumental for opening of several outlets in Muscat area and Salalah outlets. Key Skills: Distribution, Sales Order Execution, Transportation, Stock Planning, Inventory Management, Merchandising. Profile: Job responsibilities include all sales related jobs: • Customer interaction, • Achieving the Sales targets assigned to me. • Cash management, handling a team of supervisors and sales assistant (cashiers). • Supplier interaction, Training to staff for customer service and hence to increase the sales according to company procedure… • Banking day-to-day cash sales, Invoicing & final settlement of invoices. • To train placing orders and receiving the deliveries, according to the company procedure… to store supervisors. • Taking follow up of goods. • Maintaining existing customized workflow for purchased materials and Purchase requisitions. • Documentation/Reservation/Quantity Inspection/Physical Inventory. • Pricing Procedures. • Implement distribution plans to ensure availability of the entire range of products. • Maintaining inward Register, purchase register & making GRN (Goods Return Note) • Keeping records of near expiries product and train the store supervisors in order to inform the supplier for goods return voucher or replacement of the same. • Responsibilities for the total stock of the area outlets. • Carrying out promotional activities inline with the guide ness from the Sales and Marketing department. • Maintaining all approved range products in all stores and informing to sales and marketing dept to approve the product which customer needs most in same areas. • Reporting and touch in with sales and marketing dept, human resource, maintenance dept and managing director or general manager for updating of the outlets. • Merchandising of approved products. Dec 1998 to June 2000 Jeddah, Saudi Arabia Cashier –Cum – Salesman M/s, Al Khateeb for Foodstuff Jeddah (Saudi Arabia) Scope of Work Al Khateeb for foodstuff is wholesale and retail store in Jeddah. Profile: Job Responsibilities includes: • Retail and wholesale cash handling • Sales and accept ordering from customers • Maintaining customer requirement • Day to Day Cash handling • Cash banking daily • Daily reporting of sales and cash to the accounts dept and sales dept • Reporting requirement of customer to sales dept. • Reporting daily to store supervisor of daily taken stock opening and closing of the day. • Responsible for increasing of sales both indoor and outdoor • Visiting different cities of Saudi Arabia for new product sales. Permanent Address #1989,Sawday road,Mandi Mohalla, Mysore-570021. Mobile No 0097450443917 E-mail: [email protected] [email protected] Personal Information Marital status: Married Nationality: Indian Date of Birth: 19-12-1976 Place of Birth: Mysore, Karnataka State - INDIA Educational Qualification B.com. M S University TN Computer Qualification Diploma in Computer Application from APTECH computer education Mysore. Operating Systems Windows 9x, Windows 2000, Windows ME, Windows Server 2003 G U I MS Office PLACE: DOHA DATE: (NAVEED ANJUM)
