H M Hidayathulla
HANIFFA MOHAMED HIDAYATHULLA
E-mail: [email protected]
Mobile : +97 466679013
Transferable working visa with NOC
OBJECTIVE
Looking forward for an opportunity in a challenging environment, where I can utilize my experiences and skills contributing to the achievement of the organization and also for the improvement of my personal skills.
PROFILE
• Able to communicate in English, Arabic, Hindi, Tamil and Sinhala.
• Have excellent communication, convincing, negotiation, influencing.
• Interpersonal skills.
• Skilful in diagnosing & understanding.
• Young, energetic and enthusiastic with refined manners.
• Can work under pressure and meet deadlines.
• Self-motivated and ambitious with strong desire to succeed.
• Adaptable and able to establish rapport quickly with others when working in teams.
PROFESSIONAL TRAINING
• Priority Club Training
• Selling With Extra Effort Together
• Guest Courtesy Training
ACADEMIC QUALIFICATIONS
SCHOOL ATTENDED: ZAHIRA NATIONAL COLLEGE – MATALE, SRI LANKA.
General Certificate Examination Ordinary Level (OIL)
PROFESSIONAL WORKING EXPERIENCE
01. Organization : Mahaweli Reach
Department : Food & Beverages
Address : Kandy - Sri Lanka
At present : Since Jan 2009
Position : Supervisor
02. Organization : Home Seas
Department : Tourist Department
Address : Matale - Sri Lanka
At present : Jan 2004 - Dec 2008
Position : Head Waiter
DUTIES & RESPONSIBILITIES
• Supervise the staff and ensure that all phases of food & beverage service are performed.
• Maintains trained staff with the highest morale and productivity as possible.
• Complete head waiters daily report form, complete afternoon tea report (if on applicable)
• Display memoranda and notice according to policy and procedure of the Hotel.
• Make sure that all drinks and food and dishes served are according to menu and specifications, properly presented, are of hot/cold/iced temperature before being served.
• Familiar with all menu items, their preparation, their service procedure and all accompaniments.
• Make requisition, obtain authorization and correct delivery of items needed for outlet.
• Cooperate with the chef and the staff in order to obtain a fine presentation of food and beverage.
• Check daily the restaurant preparation, mise-en-place, laying of table cleanliness and the availability of chinaware, crockery, cutlery and glasses the personal cleanliness and appearance of each individual crew member and also to check that all items required for the set-up of each tables is cleaned, unspotted and in its place.
• Conduct regular training according to employer and the hotel training manual and to correct their faults on a constant basis.
• Attend regular departmental meeting and training when requested.
03. Organization : Crown Plaza Hotels Resorts
Department : Food & Beverages
Address : Crown Plaza Jeddah, K.S.A
At present : 1999 - 2003
Position : Acting Captain & Waiter
DUTIES & RESPONSIBILITIES
• Preparation and lay-up of tables, stations in respect of cutlery, crockery, glassware and utensils.
• Take customers food & Beverage Order.
• Guiding to customer on menu items when required.
• Possesses sound knowledge of our products i.e food and drinks.
• Accommodates our guests' time restrictions through timely service and making double-check.
• Present and serve food and beverage items to the customer.
• Clear all tables, stations and buffet after service.
• Assist in the preparation of beverages if so required.
• Notify managers of specific guests' needs and requests.
• Maintain a high standard of personal hygiene.
• Perform all tasks to the highest possible standard.
• Perform any other task this may be outside the normal routine but within the scope of the job.
AWARDS
• Certificate of Appreciation
• Employee of the Month
PERSONAL INFORMATION:
Name in Full : Haniffa Mohamed Hidayathulla
Address : 12/203, Tharalanda Road, Matale, Sri Lanka.
Date of Birth : 09th March 1975
Gender : Male
Marital Status : Married
Religion : Islam
Nationality : Sri Lankan
Languages Known : English, Arabic, Hindi, Tamil & Sinhala
Passport Detials : Passport No. : N1890727
Place of Issue : Colombo
Date of Issue : 18th April 2007
Date of Expiry : 18th April 2017
I do hereby certify that the above particulars furnished by me in this application are true and correct to the best of my knowledge.
H.M. Hidayathulla
……..……………………………………………………..
Yours Sincerely
