Description

Responsibilities

• Building and maintaining strong, long-lasting relationships with clients
• Developing trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensuring the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicating the progress of monthly/quarterly initiatives to internal and external stakeholders
• Preparing reports on account status
• Solve and manage any conflict with the client
• Build relationship as a trusted advisor with executive sponsors, customer stakeholders, and key accounts
• Track and forecast key account metrics
• Provide required assistance on issue escalation and severity requests as required by the clients.

Information

Desired Skills & Experience

Qualifications

• MBA/BA/BS degree in Business Administration, Sales or relevant field
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization,
• Solid experience with  software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• Quarterly sales results and annual forecasts

Location