Description
Responsible for overseeing daily operations in the electronics and home appliances section, ensuring smooth sales processes and excellent customer service. Duties include supervising sales teams, setting targets, and motivating staff to achieve goals. Manage inventory, ensure proper product display, and coordinate stock replenishment to maintain availability.
Train team members on product features and benefits to enhance customer interactions. Address customer inquiries, resolve issues promptly, and ensure satisfaction. Monitor market trends and competitors to develop effective sales strategies.
Prepare sales reports and provide insights to management for decision-making. Collaborate with suppliers and vendors to manage stock updates and promotions. Maintain a clean, organized, and welcoming showroom environment.
Strong leadership, customer service, and sales management skills are essential for this role, along with experience in electronics and home appliances retail operations.