Description

1. Project Management:

• Oversee daily cleaning operations for assigned projects, ensuring client satisfaction and adherence to quality standards.

• Develop and implement cleaning schedules and protocols to maximize efficiency and productivity.

2. Team Leadership:

• Supervise, train, and evaluate the performance of cleaning staff.

• Ensure proper allocation of manpower based on project requirements, including gender-specific tasks where applicable.

3. Client Relations:

• Act as the main point of contact for clients, addressing their concerns promptly and professionally.

• Conduct regular client meetings to assess satisfaction and implement necessary improvements.

4. Compliance and Documentation:

• Ensure compliance with safety regulations and standards, including PPE usage and chemical handling.

• Maintain up-to-date documentation such as MSDS, SOPs, and staff training records.

5. Operational Excellence:

• Monitor and maintain cleaning equipment, ensuring functionality and cost-efficiency.

• Regularly review cleaning methods and materials for continuous improvement.

6. Budget Management:

• Prepare and manage project budgets, optimizing resources while maintaining service quality.

• Analyze costs and recommend cost-effective solutions for cleaning operations.

7. Training and Development:

• Organize BICSc and other relevant training for staff to enhance their skills.

• Promote a culture of safety, accountability, and excellence within the team.

Information

Desired Skills & Experience

Minimum of 5 years of experience in cleaning operations, with at least 3  years in the GCC region.

• Strong knowledge of cleaning techniques, procedures, and equipment.

• Expertise in managing teams, client relationships, and operational workflows.

• Proficient in creating and implementing Standard Operating Procedures (SOPs).

• Knowledge of Material Safety Data Sheets (MSDS) and safe handling of cleaning chemicals.

• BICSc (British Institute of Cleaning Science) training is highly advantageous.

• Must be an Arabic national or able to read and write fluent Arabic.

• Locally available in Qatar with a transferable visa and NOC.

Location