Description

• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
• Processing payments and sending confirmation details to customers.
• Sorting out any issues that may arise with bookings or reservations.
• Selling and promoting reservation services.
• Answering any questions customers might have about the reservation process.
• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
• Providing support to customers who may need to amend or cancel a reservation.

-Expert in using GDS (Amadeus/Galileo ) for both hotel and flight ticket bookings.
- Ready to join immediately
If interested, please send your CV to
[email protected]

Information

Desired Skills & Experience

Experience working in sales or public relations, preferably in the hospitality or travel industries. Customer-service experience. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite. Data entry experience. Flexible working hours.

Location