Description

we search for outdoor 1 saleswoman + 1 salesman. Customer Communication

Communicating with customers is a broad category that includes welcoming customers, assessing the customer’s needs and answering any questions that the customer may have. Customers in any sales environment rely on the sales staff to provide information and guidance regarding the product that is being purchased. Customers also expect a friendly demeanor and good communication skills from a retail salesperson. Additionally, anyone working in retail sales should enjoy working with people since this is a large component of the job.

 

Assisting Customers

Assisting customers in selecting and locating the right product is vital to ensuring that the customer is satisfied as she completes the transaction. This may range from locating a specific blouse that a customer is looking for, finding the right size of an item, checking the storeroom for additional stock or special-ordering products that meet the customer’s needs. In an electronics store or a car dealership, assisting customers may involve listening to the customer's needs first and then helping the customer to choose a computer or car that best meets those needs.

Information

Desired Skills & Experience

Understand what the buyer wants Sell in a buyer-responsive manner Use psychology to engage the buyer Establish trust with the buyer Communicate succinctly Act on what the customer is saying Demonstrate subject matter expertise Help (as opposed to close) their prospects Tell really compelling stories Are great copywriters Sell effectively over the phone Are socially active with target buyers Personalize their interactions Use a variety of marketing skills Help prospects achieve next steps Are more productive because of sales technology Tie daily activities to quota achievement Manage their pipeline like a portfolio

Location

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