Description

RESUME

                                                                         

 

CH.NITIN KUMAR,

S/o MANOHARA CHARY,

Pear Qatar,                                                      Mobile:00974-Show number33968528

Doha , Qatar                                                   Email:[email protected]                 

CAREER SUMMARY:

 

Ø  2 years of experience as a DESKTOP SUPPORT ENGINEER ,

Ø  1 year of experience as a NETWORK TECHNICAL SUPPORT,

Ø  Installation, Configuration and Troubleshooting of Thunder Bird, Ms Outlook     and outlook express.

Ø  Installing and configuration of software's and attending the software relegated issues.

Ø  Managing PXE boot with Symantec Ghost for Desktop deployment

Ø  Performing Updates in Antivirus and System Patch updates 

Ø  Interacting with customers and end-users to resolve their queries in a timely and accurate manner 

Ø  Updating Critical windows patches in all the desktops and Laptops

Ø  Installation, configuration, and Troubleshooting of VPN.

Provide basic Network troubleshooting connectivity support.

 

Ø  Standard Installation/Configuration of client software

Ø  Interface with hardware/software engineers to provide permanent solution.

Ø  Installation of Operating System (Windows XP, windows 7 & 8) and connecting them in Domain.

Ø  Maintain User Profile & standard desktop settings (Icons, Wall paper, Screen Saver, virus guard & update)

 

 

 

 

 

 

WORK EXPIERENCE:

 

DESKTOP SUPPORT ENGINEER

May 2014 to December 2016

Worked as DESKTOP SUPPORT ENGINEER for METL PVT LTD (Tanzania)

Job Role & Responsibilities:

Ø  Installation, Configuration and Troubleshooting of Windows server 2008, 2012, Implementation and administration of DNS DHCP server in windows server2008, 2012, environment.

Ø  Active Directory users and groups management, troubleshooting Active Directory replication problems.

Ø  Installing Network printers, Installation of Software for the user needs.

Ø  Install and upgrade hardware and software components

Ø  Achieved the desired services in the areas of help desk activities as per the user's request.

Ø  Installing the Windows or Linux based user standards

Ø  Taking the data backup form user systems and OS corrupted systems

Ø  For the data security we need to install Symantec PGP and Symantec antivirus

Ø   Which software is required for user from through ISSI (ibm standard software installation) server we did the installation and configuration

Network support Engineer:

November 2011-december 2012

 

Worked as Network support Engineer for Keltic Software Technologies Pvt. Ltd

 

Job role & Responsibilities:

 

Ø   Installing the modems and wifi Routers.

Ø   ICMP (Internet control message protocol) if any network break downs will get message.

Ø   LAN connectivity and desktop connectivity and assigning IP Address.

 

 

CERTIFICATIONS:

 

Ø  Cisco Certified Network Associate (CCNA)

Ø  Cisco Certified Network Professional (CCNP)

Ø  PGDIT

 

 

KNOWLEDGE IN:

CCNA & CCNP (Routing & Switching)

 

Routing:

 

Configuration of Cisco Router “1800, 2500, 2600, 2800, and 3600”

Configure and Troubleshooting of Routing Protocol : Static Routing Protocol, Default Routing Protocol, RIPV-1, RIPV-2, OSPF, EIGRP, Introductory BGP

Traffic Filtering using “Standard and Extended access-lists”

Creation & modification of access list, prefix-list & distribution lists, Route-map

NAT (Static, Dynamic & PAT)

Policy Based Routing PBR, Route Filtering, Redistribution, Summarization.

IP Addressing (IPV4 & IPV6), Sub-netting, Implementing VLSM Design Network.

 

 

 

Switching:

 

Configuration Cisco Switches “2960, 3550, and 3560” & VLAN setup in Cisco switches.

Knowledge of VTP (Dot 1q and ISL)& STP.Using Protocol for Load Balancing in L3 devices- HSRP/VRRP/GLBPPort Aggregation (Ether Channel)

Protocols Known:

OSPF, EIGRP, RIP, Introductory BGP, HSRP, VRRP, GLBP, VTP, STP.

 

 

 

 

HARDWARE SKILLS:

 

Ø  Installation and troubleshooting hardware devices.

Ø  Configuring and troubleshooting device drivers.

Ø  System Assembling,dissembling and maintaining.

 

DESKTOP ADMINISTRATION:

 

Ø  Installation and configuration of operating system such as windows 98,    windows XP ,Windows 2000, windows 2003,windows 2008 ,vista, , Linux.

Ø  Manage the user Accounts and groups.

Ø  Installation of antivirus and troubleshooting virus problems.

Ø  Managing NTFS files and folder security.

Ø  Configuring outlook express for mail account.

Ø  Troubleshooting of operating system such as win-98, win-2000,win-XP,win-2003,Win-2008, vista.

 

 

 

 

 

 

 

NETWORKING SKILLS:

 

Ø  Knowledge in networking Essentials such as Topologies, Ethernet, IP Addressing.

Ø  Configuring LAN networks,structure cabiling, and deferent protocols like RIP,IGRP,and EIGRP,OSPF.

Ø  Routing/WAN: EIGRP, OSPF, RIP, BGP, PBR, route redistribution, IP Routing, HDLC, PPP, Multilink, ISDN, VoIP, QoS.
Switching: Vlan, VTP, STP, Ether channel, HSRP, VRRP, GLBP

 

WINDOWS 2008 ADMINISTRATION:

 

Ø  Installation and configuration of windows2008 server.

Ø  Installation and removing of Active Directory.

Ø  Configuring DC,CDC.

Ø  Configuring DNS,DHCP,IIS and File server.

Ø  Creating Domain user accounts and configuring user profiles.

Ø  Creating shadow copies, sharing folders, backup.

 

 

 

  TECHNICAL SKILLS :

 

Operating Systems

·         Windows 95/98, Windows 2000 / 2003, Windows XP, windows 7 / 8

Programming  Languages

·         JAVA, c , c++ , core java, JDBC and SQL

Scripting Languages

·         HTML, XML,Java script

Packages

·         Msoffice

 

 

JAVA PACK:

 

Ø  C++: Inheritance, polymorphism, encapsulation.

Ø  Internet Technology : HTML, JavaScript and XML

Ø  Core Java: JVM, packages, Interface, Threads, Applets, Awt, swing, generics.

Ø  Specialized Technology: Advanced Java: JSP and Servlets, struts.  

 

 

 

PERSONALITY TRAITS:

 

Ø  Good verbal and written Communication Skills.

Ø  Ability to deal with people diplomatically.

 

 

STRENGTH:

 

Ø  Energetic and Quick Learner,Selfmotivated.Tolerant and flexible to different situations,Analytical, Self-Starter and Team Player.l

 

INTERESTS AND HOBBIES:

 

• Trekking, Hiking.
• Listening to music.
• Playing Cricket and chess.
• Computer Gaming.

 

 

 

EDUCATIONAL PROFILE:

 

Ø  Bachelor of Science(mecs) from Osmania University.(2011).

Ø  Intermediate from Shaankary junior college(mpc), Nizamabad.

Ø  S.S.C from Vivekananda high school, Nizamabad.

 

 

 

PERSONAL DETAILS:

 

Name   :                       Nitin kumar ch

DOB   :                       24-02-1988

Marital Status  :           Married

Known languages:      Telugu, hindi ,English.

 

 

Date:

 

Place:                                                                                                                       (CH NITIN KUMAR)  

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