Description
Main Job Tasks and Responsibilities
Answer phones and transfer to the appropriate staff member
take and distribute accurate messages
coordinate messenger and courier service
receive, sort and distribute incoming mail
monitor incoming emails and answer or forward as required
prepare outgoing mail for distribution
fax, scan and copy documents
maintain office filing and storage systems
update and maintain databases such as mailing lists, contact lists and client information
retrieve information when requested
update and maintain internal staff contact lists
type documents, reports and correspondence
organize travel arrangements for staff
co-ordinate and organize appointments and meetings
assist with event planning and implementation
monitor and maintain office supplies
ensure office equipment is properly maintained and serviced
perform work related errands as requested such as going to the post office and bank
keep office area clean and tidy
Education and Experience
- High School Diploma or equivalent
- business college training an advantage
- previous office experience may be requested but this can also be entry level position
- competent computer skills including MS Office or equivalent
- internet skills including use of e-mails, group messaging and data collection
- numeracy and literacy skills
Key Competencies
- organization and planning skills
- work management and prioritizing skills
- verbal and written communication skills
- problem solving ability
- attention to detail
- accuracy
- flexibility
- reliability
- teamwork