YEARS OF EXPERIENCE
3-4 Years
APPLICANT LOCATION
In-country Hire Only
Description
If you have a passion for managing a restaurant that serves healthy and flavorful dishes made daily from fresh and wholesome ingredients, you may be the person we are seeking to contribute to our team in the role of Restaurant Manager.
We invite you to be part of a dynamic organization that has established itself as a unique restaurant in the heart of West Bay in Doha and is seeking to expand rapidly. At Justincase, our culture is Mediterranean and our passion is food. Our aim is to share with our clients the best of our culture and the finest of our passion.
Information
Desired Skills & Experience
The Restaurant Manager has a wide range of duties and responsibilities which include: Ensure that our high quality standards are maintained at all times and our culinary dishes are served and delivered on schedule. Ensure the required processes and procedures are in place to maintain a consistent customer experience. Address all customer related matters in a professional manner including: greeting and serving customers, answering customer calls and emails, dealing with customer complaints, overlook in / out house deliveries, serving customers at the pool lounge and effectively managing supplier and tower management relations. Identify, manage and train customer facing staff. Find creative ways to increase sales through marketing and PR campaigns that will attract potential customers in adjacent towers, nearby schools and potential delivery clients in the immediate area. Lead marketing initiatives to promote the Restaurant through website, radio and social media campaigns, as well as, oversee the design, printing and distribution of all related publicity materials such as restaurant / catering / ready-to-serve menus / take-out pamphlets and menus for special occasions such as weddings, birthdays, anniversaries and display buffets. Ensure that packaging, menus, website and other in-house print and promotions are brand compliant with the restaurant identity. Represent and act as an ambassador for Justincase in different company functions as well as supporting new openings and special missions. Effectively manage the delivery vehicles fleet and resources needed to support our delivery operations. This also includes the creation of processes involving the maintenance of the vehicles and tracking of registration / insurance renewals. The restaurant manager should be able to exhibit the behaviors: Can do attitude Enjoy working with others to achieve common goals Act with personal professionalism and integrity at all times Always conduct business honestly and fairly Prioritize workload effectively and be organized and structured at work Manage own time and pay attention to detail Display a positive attitude, even under pressure Committed to meeting and exceeding all performance standards Constantly look to develop own professional skills and abilities Always try to provide a top-quality experience to all our clients Excellent customer service skills Commercial awareness Flexibility Good interpersonal skills Communication skills Problem-solving skills Organizational skills Teamwork skillsLocation
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