Description

Duties and Responsibilities:

• Receive and  greet any guest.
• Answering guests' enquiries.
• To handles all incoming and outgoing calls and service consoles promptly, efficiently and courteously.
• Booking  room reservations and assignment.
• To handles "Wake-Up Call" accurately and efficiently.
• Service all incoming calls.
• Providing directory services for guest.
• To have a complete understand of the hotel’s employee handbook and adhere to the regulations contained within.
• To handle the in-house music and movie system.
• To report to the supervisor of any irregular incidents and guests complaints immediately.
• To maintain the cleanliness and good order of the working area.

Information