Does anyone got this message from QTEL?

kallivalli
By kallivalli

When i opened the laptop there came a message from qtel regarding SPAM AND VIRUS.i have adsl connection ,no sharing and wireless router.what shall i do?
the message is below:-

Dear Customer

You have reached this page as our systems have detected a very high level of spamming activity from your barQ ADSL Internet connection.

It may be that you (or someone sharing your connection), are engaged in propagating email SPAM, either voluntarily or involuntarily

If you suspect you are a victim of malicious code which has infected your PC and causing you to involuntarily propagate SPAM, you should run a virus checker or spyware remover to make sure that your systems are free of viruses and other spurious software. Please note that Qtel cannot guarantee the effectiveness of these software vendors however, other users have reported that using the latest versions of these programs often resolves the problem and ensures that PC systems are free of damaging viruses. You should ensure that you are using the latest version of any similar anti-virus software that you may already have installed on your PC. Please also ensure that you have an authorized copy of Microsoft Windows / Vista and that 'Automatic updates' are turned on and that the latest security updates have been installed. If you are using a WiFi connection on your barQ ADSL Internet service, please ensure that the security feature is enabled on your WiFi router.

If you (or someone sharing your connection) are voluntarily taking part in the spamming activity, we request you to immediately cease such activities as it violates your usage policy, as stated in the General Terms & Conditions of the barQ ADSL Internet service.

You may continue your session by clicking the button below, however your connection will be monitored and you shall be redirected here again if the spamming activity continues. You will be given a maximum of 3 opportunities to continue, after which your outbound emails (SMTP) will be blocked if the spamming activity is detected as active.

CAN ANYONE KNOW TO FIND A SOLUTION

By denz814• 24 Mar 2011 17:30
denz814

correct used mozilla instead of explorer... its much safer.

also put password on ur modem. lastly get anti-virus.

By KHATTAK• 22 Mar 2011 09:00
KHATTAK

Stop browsing porn...everything will be fine :P

By Colt45• 22 Mar 2011 08:12
Rating: 4/5
Colt45

I use Mozilla Firefox, which has the option of clearing history, cookies, temp folders, etc. everytime you close it... works well for me ;-)

By Vegas• 22 Mar 2011 07:56
Vegas

Somebody is using your wireless.

By biji123• 22 Mar 2011 07:55
biji123

I have got this many times... You need to install anti-virus.

By biji123• 22 Mar 2011 07:52
biji123

Yes.. this means your computer is full of virus...

By _showaib_• 22 Mar 2011 00:26
Rating: 4/5
_showaib_

I Recomonded you: Plz format your full PC as soon as possible by backing up ur important files and contents.Then install antivirus,enable firewall thats it....If u r a normal user then no need lolz.......

By anonymous• 21 Mar 2011 23:42
anonymous

Got it many times, just clear entire history, temp internet files, cookies and start surfing again.

By nestcar2007• 21 Mar 2011 23:40
Rating: 5/5
nestcar2007

surfing on various site without protection mode causes spamming using a hotspotshield for anonymous log-in is also a no no, once detected by q-tel using other conduit/vpn they will blocked your line. Call q-tel for re-activation.

1. Check your all your e-mail and reset passwords.

2. Download malwarebytes its free and remove spams.

3. don't open unknown mail sender

4. avoid downloads/opening from unknown author cyberbots/spams and virus are mostly attached.

hope this helps.

By ghazalz• 21 Mar 2011 23:21
ghazalz

No...

By anonymous• 21 Mar 2011 23:20
anonymous

111 & ask for help

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