Qtel charging old closed land line bill
Hi all,
Did anyone had this experience..
Its been a great disappointment that my Mobile phone which am using for the last three years got disconnected pointing that I have a pending landline bill of QAR 400, which I closed and cancelled in OCT 2009.
On enquiry, nobody is helping me instead keen on insisting me for payment. I took this landline in Oct 2008 when I was staying is Bin Mahmoud Area which came with Mozaic. I used the line and services for 1 year and as we shifted to Ain Khalid, I cancelled the line, returned all Moziac TV equipments and cleared my bills in Al saad Qtel office.
After doing that all the records which was maitained in my Qtel e-services for that Landline vanished and everything cleared.
Now Qtel legal department is forcing me to pay a bill which was already cleared and disconnected my Mobile phone for the same. Its really disappointing and noone to help.
Would appreciate a kind advice if anyone reading this.
Thanks
i was over charged for QAR.1,000.00 in 2009 October. it took me almost 15 months to get it back. write on the Qtel face book page. Thats how i got my refund, but their is no guarantee.
As usual Qtel tries to rip off money from customers pocket. Vodafone Rocks!!! Lower local call rates, Extra Credit and Free minutes, No Bills, No contracts, No cues, No Hassles, Control your credit!
For those who say their balance is deducting can Dial **004*141# then call to turn off their voice mail. No balance will ever be deducted!