SURVEY INDICATES GROWING DISCONTENT AMONG GULF WORKERS

• Bayt.com and YouGovSiraj study reveals dissatisfaction with the widening gap between salaries and perceived cost of living
• More and more employees say they are considering switching jobs, industries and countries

Dubai, UAE, February 24, 2008: A combination of the falling dollar and the rising cost of living across the GCC has led to unprecedented levels of discontent among regional employees, according to a study released this week. This is leading to more and more employees, not only considering switching companies, but also exploring opportunities in new industries and other countries both in the region and beyond.

The online survey, conducted by  job site Bayt.com in conjunction with market research specialists YouGovSiraj, polled 15,000 employees in the six GCC countries across 20 industry sectors, including automotive, finance, advertising, IT and pharmaceuticals.

The study found that employees in the UAE and Qatar were the highest paid last year, Qatar, the UAE and Bahrain also enjoyed the highest annual pay raises in the region, with Qatar averaging 16 per cent a year and the UAE and Bahrain both coming in at 17 per cent compared to 12 per cent in Saudi Arabia, the region’s lowest average.

Across the GCC and across sectors, salary hikes were far outstripped by perceived cost of living increases. The disparity was most pronounced in Qatar, with a perceived average cost of living spike of 38 per cent, 22 per cent higher than salary increases. In Dubai, living expenses were perceived to rise by 37 per cent, representing a gap of 20 per cent.

The widening shortfall between salary increases and the perceived cost of living has led many to consider dramatic steps. In Qatar, 50 per cent of respondents say increases in household expenses have led them to consider relocating to another country or returning home. Oman comes in second, with 47 per cent, while Kuwait has the lowest numbers of professionals looking to leave the country, at 32 per cent. In the UAE, 37 per cent are thinking about moving abroad.

In the UAE employers are taking the hit of this economic shortfall, with many employees considering job migration to improve finances. 40 per cent Of UAE workers say rising expenses might force them to look for a better job in the same industry and 24 per cent say they would consider switching to another industry. In Saudi Arabia, corresponding figures were 45 and 19 per cent. Only 15 per cent of people in Qatar and 20 per cent in Oman said they would consider changing industries.

“In terms of perceived cost of living increases and what this is doing to retention rates, the numbers are cause for concern,” says Rabea Ataya, CEO, Bayt.com. “Around 70 per cent of the survey’s respondents said they’ve held two or more jobs in the last five years. On average, people are changing jobs about once every two years. We also found that loyalty improved as salaries increased. Employers who do not close the gap between earnings and living expenses will have difficulty attracting and retaining people.”

He adds, “On a more positive note, a fair number of people tend to view their situations as being better than their peers, 40 per cent of people in the UAE say they believe this, 46 per cent in Qatar and 38 per cent in Saudi Arabia. People are generally more content when they feel their lives measure up well against their peers, so how businesses reward employees in relation to each other can have almost as much of an impact as overall salary rates. A lot of human resource management is about perceptions.”

In terms of industry, banking and finance topped the monthly salary scale and those in education fared the worst. Banking and finance also enjoyed some of the most generous raises in 2007, with hikes averaging 18 per cent.

The main findings of the Bayt.com/YouGovSiraj survey are available online at www.bayt.com.