JOB CATEGORY
IT/Technology
EMPLOYMENT TYPE
Full-time
JOB LEVEL
Mid Career
YEARS OF EXPERIENCE
7+ Years
LANGUAGE
English
Jobseeker Gender
Male
Description
RESUME
S.Sudhakar #Prince2 Certified
Contact: 00974 66968371 Email: bepositivesudhakar@gmail.com Passport Number: M3017789 CAREER OBJECTIVE To pursue a position with a corporation where I can combine my technical and business skills to manage the production process of technology products and build strategies to enhance and support long-term business needs. Skills • Excellent soft skills • Proven ability in managing software design, networking, handling a team of software engineers, and delivering quality products • Excellent presentation skill • Strong Project Management and problem-solving skills. • Strong interpersonal and team management skills. Experience
➢ Working as IT Project Manager in Payrollbpo Qatar from Nov 2017 to present.
➢ Worked as Quality Assurance Engineer in Vertical Business Solutions – Qatar From June 2016 to September 2017
➢ Worked as Quality Assurance Engineer in QBS Pvt Limited Cochin from Oct 2015 to June 2016
➢ Worked as Customer Support Engineer (Software) in Cognizant Technology as a CMS info systems vendor from Sep 2013 to May 2015
➢ Worked as a System Engineer at Cloud Computers, Pollachi from Oct 2011-Sep 2013.
➢ Worked as a Prometric Admin in Cognex Technology, Chennai from May 2010-May 2011 Project Experience
• HRMS implementation in ALM Infrastructure Solutions
• HRMS implementation in Al Jazeera Insurance
• Fixed Asset Management Project for Milaha (Qatar Navigation)
• Fixed Asset Management for Al Nakheel Landscapes (Qatar)
• POS Implementation Family Optics (Qatar)
• Fixed Asset Management Implementation in Ezdan The Curve Hotel (Qatar)
• HRMS Implementation in Voltage Engineering (Qatar)
• Fixed Asset Management implementation for UCC (Qatar)
Roles & Responsibilities
IT Project Manager in PayrollBpo, Qatar:
➢ Meeting with Clients for Requirements Gathering.
➢ Creating Presentation document and providing Software demo to the clients
➢ Discuss with Software Develop Team regarding the Gathered Requirements
➢ Modification & customization will be done according to the Client’s Requirement with the help
of Software Developers
➢ After discussion with business team create Quotations.
➢ Follow ups regarding the Quotations
➢ Implementating the Software after the UAT (User Acceptance Testing), Checking whether the
product met the client’s requirements
➢ Serves as the Project Manager for all software development related projects.
➢ Manage and execute projects so they stick to schedule scope, and budget.
➢ Manages all software development applications; handles bug/fixes, and schedules enhancement
activities.
➢ Track project milestones and deliverables, communicating with clients and developers as
necessary to keep them abreast of the project’s progress.
➢ Risk management parameters and ensures that all the deadlines are consistently met.
Quality Assurance Engineer in Vertical Business Solutions, Qatar
➢ Providing software demo for the clients
➢ Testing the Software (HRMS, FAM (fixed asset management), POS & Optics Software)
➢ Creating Test Cases
➢ Solving the Bugs reported with the help of development team
➢ Software Implementation
➢ Software Support & Maintenance by On call and Onsite support (Call, TeamViewer)
Customer Support Engineer in Cognizant Technology, India
➢ Microsoft, IBM and all kind of client Software’s installation and configuration.
➢ Handling SCCM client server connectivity L1 Level.
➢ Installation operating system patches and software patches.
➢ Troubleshooting the Hardware and Software issues.
➢ Any Software or configuration issue support to be solved by remote using Dame Ware.
➢ Handling McAfee Antivirus Package installation updated details.
Education
College
Bachelor Degree – Information Technology (2007 – 2010)
SNMV College of Arts and Science
Coimbatore, India
Certifications:
Certification in Advances Software Testing Module (2011)
Prince2 Certified
Information