Description

RESUME

S.Sudhakar #Prince2 Certified

Contact: 00974 Show number66968371 Email: bepositivesudhakar@gmail.com Passport Number: MShow number3017789 CAREER OBJECTIVE To pursue a position with a corporation where I can combine my technical and business skills to manage the production process of technology products and build strategies to enhance and support long-term business needs. Skills • Excellent soft skills • Proven ability in managing software design, networking, handling a team of software engineers, and delivering quality products • Excellent presentation skill • Strong Project Management and problem-solving skills. • Strong interpersonal and team management skills. Experience

➢ Working as IT Project Manager in Payrollbpo Qatar from Nov 2017 to present.

➢ Worked as Quality Assurance Engineer in Vertical Business Solutions – Qatar From June 2016 to September 2017

➢ Worked as Quality Assurance Engineer in QBS Pvt Limited Cochin from Oct 2015 to June 2016

➢ Worked as Customer Support Engineer (Software) in Cognizant Technology as a CMS info systems vendor from Sep 2013 to May 2015

➢ Worked as a System Engineer at Cloud Computers, Pollachi from Oct 2011-Sep 2013.

➢ Worked as a Prometric Admin in Cognex Technology, Chennai from May 2010-May 2011 Project Experience

• HRMS implementation in ALM Infrastructure Solutions

• HRMS implementation in Al Jazeera Insurance

• Fixed Asset Management Project for Milaha (Qatar Navigation)

• Fixed Asset Management for Al Nakheel Landscapes (Qatar)

• POS Implementation Family Optics (Qatar)

• Fixed Asset Management Implementation in Ezdan The Curve Hotel (Qatar)

• HRMS Implementation in Voltage Engineering (Qatar)

• Fixed Asset Management implementation for UCC (Qatar)

Roles & Responsibilities

IT Project Manager in PayrollBpo, Qatar:

➢ Meeting with Clients for Requirements Gathering.

➢ Creating Presentation document and providing Software demo to the clients

➢ Discuss with Software Develop Team regarding the Gathered Requirements

➢ Modification & customization will be done according to the Client’s Requirement with the help

of Software Developers

➢ After discussion with business team create Quotations.

➢ Follow ups regarding the Quotations

➢ Implementating the Software after the UAT (User Acceptance Testing), Checking whether the

product met the client’s requirements

➢ Serves as the Project Manager for all software development related projects.

➢ Manage and execute projects so they stick to schedule scope, and budget.

➢ Manages all software development applications; handles bug/fixes, and schedules enhancement

activities.

➢ Track project milestones and deliverables, communicating with clients and developers as

necessary to keep them abreast of the project’s progress.

➢ Risk management parameters and ensures that all the deadlines are consistently met.

Quality Assurance Engineer in Vertical Business Solutions, Qatar

➢ Providing software demo for the clients

➢ Testing the Software (HRMS, FAM (fixed asset management), POS & Optics Software)

➢ Creating Test Cases

➢ Solving the Bugs reported with the help of development team

➢ Software Implementation

➢ Software Support & Maintenance by On call and Onsite support (Call, TeamViewer)

Customer Support Engineer in Cognizant Technology, India

➢ Microsoft, IBM and all kind of client Software’s installation and configuration.

➢ Handling SCCM client server connectivity L1 Level.

➢ Installation operating system patches and software patches.

➢ Troubleshooting the Hardware and Software issues.

➢ Any Software or configuration issue support to be solved by remote using Dame Ware.

➢ Handling McAfee Antivirus Package installation updated details.

Education

College

Bachelor Degree – Information Technology (2007 – 2010)

SNMV College of Arts and Science

Coimbatore, India

Certifications:

Certification in Advances Software Testing Module (2011)

Prince2 Certified

Information