Description
15 years experience in Qatar.
MIS SUPPORT SPECIALIST: Working with tool BMC REMEDY IT SERVICE MANGEMENT system to complete the customer service requests/incidents. Multifaceted responsibilities for support to configure, install and administer network infrastructure and telecommunication systems. Administrate Domain user accounts and security permissions. Maintain Data Backups. Supporting Applications.
Operating Systems: Windows7, 10 Windows Server 2003/2008/2012
Hardware: Desktops, Laptops, Servers, MFPs, Biometric Scanner, Weather Stations, Cisco Catalyst Switches, Firewall Devices, IP/Digital Telephony, Backup Devices.
Software: Microsoft Office 365, MS SQL 2014, Primavera, Acrobat, Bluebeam.
Engineering Software: Installation and support for PDS, SPLM, LFM, Caesar II, ETAP, Mat3D, A Cad