Description

AFSAL.KC

E-mail: [email protected]

Mob:Show number0097474408757

 

 

OBJECTIVE

I am Seeking a challenging position, which will permit me to use and enhance my skills in a progressive and dynamic organization

 

Professional Experience:

 

Aug2012-Aug2014

• Worked as Desktop support engineer with Microhard Solutions pvt ltd,Banglore,India

Dec 2014-Present

• Worked as Call Centre Agent with Saturn corporation , Qatar

Job Description:

Main roles handled:

• Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN
• Deploy and configuring PCs, Workstations and Laptops
• Maintenance, Troubleshooting of Desktop Pc’s, Laptops
• Operating System Installation of Windows XP/VISTA and Windows 7
• Installation and Raid configuration of Windows server 2003 and 2008.
• Explains the exact cause of problem and provided solutions to it.
• Responsible for responding to customer calls on hardware issues
• Hardware and Microsoft support for the Client machines
• Installation and configuration of network Printers

Education Qualification:

• B-tech Degree in Computer Science through viswaisharya technical University
• Passed Plus two in March 2007 with 59% marks through P.P.T.M.Y.H.S.S,Cherur,Kerala Board
  • Passed SSLC in March 2005 with 67% marks through  P.P.T.M.Y.H.S.S,Cherur,Kerala Board

 

 

  Professional Certification

  

 MCITP: Microsoft Certified IT Professional

     Certification in Computer Hardware

    

 

 

SOFTWARE SKILLS

• Operating Systems       : Windows 98,XP,Vista,Windows 7,Windows 8
• Software Packages       :,Adobe photoshop,Corel Draw, Microsoft Office
• Good Knowledge in Computer Hardware
• Good knowledge in Microsoft Excel,Word,Power point

Personal Details:

Date of Birth: 15th June 1990

Marital Status: Unmarried

Gender: Male

Languages known: English, Malayalam, Hindi, Tamil

Personal Strength: Self confidence, Ability to work in a team

Interest: Reading

Activities: Sports

Passport No: MShow number0099804

Visa Status: Work/Business visa

Contact Details:

E-mail:[email protected]

Mob:Show number0097474408757

 

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

 

Date  :                                                                                                                                      AFSAL.KC

Place:                                                                                                                                              

 

 

 

 

Information