Description

• This is a full-time on-site role for a Telecaller at Nuance Digital Marketing located in Qatar.
• The candidate will be responsible for communication with potential customers and fixing appointments for our sales team.
• Coordinating with our clients for post sales assistance

As a Telecaller at Nuance Digital, your primary role is to engage potential and existing clients through phone calls to promote digital marketing services and book appointments for the sales team.

• Call potential clients to introduce Nuance Digital’s services (SEO, social media marketing, website development, Google Ads, etc.).
• Explain service benefits and answer client queries effectively

• Schedule meetings for the sales team with interested prospects.
• Maintain an updated database of calls, leads, and client interactions.

• Record feedback and report potential client needs to the sales team.
• Track call performance metrics such as call volume, conversions, and responses.

• Inform existing clients about new services, promotions, and upgrades.
• Upsell and cross-sell additional services where applicable.

• Work closely with the digital marketing and sales teams to align call strategies.
• Provide customer feedback to improve service offerings.

Information

Desired Skills & Experience

• Excellent communication skills
• Customer service and support experience
• Sales skills
• Strong interpersonal skills
• Ability to work in a fast-paced environment
• Previous experience in tele marketing or a similar role is a plus
• Bachelor's degree in Marketing, Business, or a relevant field

Location