Description

An Operations Supervisor is responsible for overseeing daily operations, ensuring efficiency, and managing teams to achieve company goals. Their duties typically include:1. Operational Management

• Supervising daily business activities and ensuring smooth workflow.
• Implementing operational policies and procedures to improve efficiency.
• Monitoring key performance indicators (KPIs) and optimizing productivity.

2. Team Leadership & Management

• Managing and coaching employees to ensure high performance.
• Assigning tasks and ensuring team members meet deadlines.
• Handling scheduling, attendance, and performance evaluations.

3. Quality Control & Compliance

• Ensuring adherence to company policies and industry regulations.
• Conducting quality checks to maintain high standards.
• Identifying operational risks and implementing corrective actions.

4. Inventory & Resource Management

• Overseeing inventory levels and ensuring proper stock management.
• Coordinating with local purchasing and vendors for smooth supply chain operations.
• Managing equipment maintenance and operational resources.

5. Customer Service & Issue Resolution

• Ensuring customer satisfaction by addressing inquiries and complaints.
• Coordinating with different departments to resolve operational issues.
• Implementing customer service improvements based on feedback.
• Supervise Service department performance

6. Reporting & Documentation

• Preparing reports on operational performance, costs, and challenges.
• Maintaining accurate records for audits and compliance.

Information

Desired Skills & Experience

5 to 6 years experiance in same feild

Qatar driving licence is mandatory.

Location